Privacy commitment

The website (the "Website") is owned and operated by The Castle Players ("We", "Us", "Our") of Barnard Caslte, DL12 9YS, and We are committed to providing a safe and private online experience.

The information we collect

We may collect and process the following data about you:

Information that you provide by filling in forms on this Website;
Information you send to us via any correspondence, survey or feedback form;
Details of any transactions you carry out through this Website and the fulfilment of your booking;
Details of your visits to this Website and the resources that you access.

How we use this information

We do not share your information with third parties, other than those which are necessary in the provision of our services. For example, we may need to share your Website account username with our Web Developers to resolve any technical problems you might experience with your account.

We may use your data to process your bookings, provide you with relevant materials and information, and to help shape the content of the site.

We may send you information from time to time about services that may be of interest to you. To limit or stop this type of communication, please send an email as such to This email address is being protected from spambots. You need JavaScript enabled to view it..

Non-personal, but private information

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration purposes. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.


Our Website makes use of Cookies in the provision of services.

Cookies are small text files that are placed on your computer by the web server, and can only be read by the web server that placed them there. They are not executable files, and are of no use other than to the web server.

Cookies allow many of the Site's features to work, and are essential to the Site's function.

Cookies can be disabled in your browser settings, however if you disable them, then you will not be able to use the features of the site that are dependant upon Cookies.

How we protect your personal information

The transmission of information over the internet is not completely secure. We will do our best to protect your personal data, but we cannot guarantee the security of the data transmitted to this site and any transmission is at your own risk.

This Website has security measures in place to protect against the loss, misuse and alteration of the information you provide us.

Changes to this privacy statement

We reserve the right to amend this privacy statement in the future. Any changes we make to this privacy policy will be posted on this page and we encourage you to check it for updates from time to time.

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